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Making vehicle aftersales a more positive experience for everyone involved

In addition to offering a higher margin for OEMs than new car sales, vehicle aftersales is a unique opportunity to build and nurture customer relationships. But major trends within the automotive industry mean changes are on the way.

Colorized photo of a mechanic working on the underside of a car

Author

  • Portrait of Yannick Engel
    Yannick Engel
    Innovation Director
  • Portrait of Marc Böhret
    Marc Böhret
    Key Account Owner
  • Portrait of Laura Araujo
    Laura Araujo
    Lead UX Designer