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Futurice Retail Trends - Infographic

A couple of weeks ago we shared our Retail Trends vision for 2020 and today we are delighted to share with you the infographic we have created to help bring the trends to life and help you understand the:

  • Maturity of the trend
  • Key drivers 
  • 2020 opportunities

Within our retail trends report you can read more about consumers as VIPs, the reinvention of money, robots at your service: you can download the full report here.

Our trend report which identifies eight key IT, cultural and social trends driving change in the retail sector in order to identify short-term customer opportunities in the run-up to 2020.

You can check out the full infographic via Visually.

Futurice Retail Trends 2020


  • Cathy Wang
    Director, business design & transformation