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Why customer-centricity is key to succeeding in the energy business

The European energy sector is going through radical changes as new technologies enable new service offerings and business models. At the same time, established, incumbent companies are facing increasing competition from new players. In a volatile market situation, customer-centricity will be the key to retaining and building customer bases in the future.

Author

  • Portrait of Emile Stoverinck
    Emile Stoverinck
    Director Stuttgart