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How to teach Lean Service Creation – Lessons learned + Slides

After teaching Lean Service Creation at Aalto University for several years I've learned that a good design course should maximise reality, help participating companies to find the benefits of student work, constantly have the students re-package their intermediate results, and to focus on coaching over lecturing. I also share with you my lecture slides from last Fall's course to give you perhaps new ideas and perspectives to teaching lean and service design.


  • Risto Sarvas
    Service Designer, Professor, Company Culture Engineer