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A guide to accessible design for connected products and services

Accessibility is often discussed in the context of single or specific technologies like websites and apps. But today UX and Service designers often work on complex, connected products with several digital and physical touchpoints. How might we design accessible experiences for these environments?

Two people working on a website on a computer.


  • Portrait of Katja Niggl
    Katja Niggl
    Senior UX/UI Designer