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Escape the mistakes of the screen: how to design great voice services

Chances are, we’ll look back in some horror at the early smart device era - the era we're now leaving; the ‘Wild West’ of the attention economy. Phones and tablets have shattered attention spans, addicting many of us to the dopamine hits of colour and movement, personal validation, and nuggets of information.

Author

  • Portrait of Alex Crowfoot
    Alex Crowfoot
    UK Design Principal
  • Portrait of Giuliana Mazzetta
    Giuliana Mazzetta
    Business Designer