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Futucare Service Lead

Join us in Tampere!

Looking for the next adventure in your career? You are in the right place! We are always happy to get to know people who love learning and have their heart in the right place.

Futucare is Futurice’s model for ensuring continuity, support and small feature development of in-production systems. It offers a 360 view to projects, technologies and architectural solutions developed by Futurice’s highly skilled teams in recent years. During the past year we have doubled our Futucare operations to roughly 20 persons while maintaining Futurice’s highest people satisfaction scores. Currently the team operates from Tampere but in the future there may also be other sites and remote team members involved.

What to expect if you hop on?

As a Futucare Service Lead, your role consists of  leading a Futucare micro team and its service portfolio, acting as a service facilitator towards clients and maintaining strong client relationships. Together with your team you also identify and plan additional development packages and contribute to Futucare’s common ways of working and development.

Depending on your background and desires, you may also participate in hands-on technical development activities together with your micro team.

Occasionally, you may also participate in new customer sales or work as a consultant in customer projects to later onboard them seamlessly to Futucare.

Here are some practical things that would definitely help in this job

  • You want to develop your skills from a technical side to team / project leading and/or you are someone with prior experience from the application life-cycle area.

  • You have a strong desire to take a key role in the client interface, facilitate our services and build long-lasting client relationships.

  • Understanding on what it takes to develop and operate modern web/cloud-based in-production systems is a key success factor.

  • Curiosity to develop your technical skills with data or cloud services, eg. AWS or Azure is welcomed.

  • Experience / understanding of ITIL is considered as a plus but definitely not mandatory.

  • You dearly cherish good communication both with the team and the client. Usually we look for people with fluent English, but this time fluent Finnish is something we value.

  • You’re a damn nice person to work with. It's crucial that your mindset is a match with Futurice family's proactive and get-things-done attitude.

We offer you the Ultimate Learning Platform

With us you get the opportunity to work with the most motivated and multi talented forces in development, design and strategy. As an agency, we have a versatile portfolio of projects and we solve different kinds of problems that require different kinds of tools – for you this means the chance of a lifetime to follow your learning goals and broaden your skill set. You will be inspired and supported throughout your journey as our aspiration is to be the Ultimate Learning Platform for your career. We are a people-first-company and believe that at the end of the day happy people are the key to great software and happy clients.

If you get good vibes after reading this, we would love to hear from you!

Please click “apply” to show your interest and tell us a bit about your career background and why you are motivated to become part of the Futu family. If you want to know more before signing up for this job, Tuomo Hakaoja, our fullstack people officer, is happy to catch up with you! You may reach Tuomo via phone +358 50 520 8983.

Want to know more about this?

Contact

Tuomo Hakaoja, People & Culture Director, Tampere

tuomo.hakaoja@futurice.com

+358 50 520 8983

We’re Futurice

We are a team of 550 professionals with more than 40 nationalities in 7 offices. We’re experts in strategy, design, and engineering, and we combine these capabilities to transform organisations at every level. We think by making, and make by thinking, solving business problems by getting our hands dirty. We help forward-thinking organisations embrace change, and take control of their futures. Our strong culture is built on our core values: Care, Trust, Transparency and Continuous Improvement.

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